Terms and Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Maison Vérité London, located at H.N Werkmanstraat 37, Groningen, 9744HA, The Netherlands.
Contact: info@maisonveritelondon.com
1. Applicability
By placing an order, you agree to these Terms & Conditions.
2. Product Information
We strive to describe our products as accurately as possible and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Orders & Payment
Orders are processed after full payment has been received.
Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available in their location.
4. Processing & Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on location)
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Orders are shipped directly from our supplier in China
5. Returns & Cancellations
Please refer to our separate Return Policy for full details.
6. Liability
We are not responsible for loss or damage during shipping if tracking confirms that the package has been delivered.
Customers are responsible for ensuring the correct shipping address is provided.
7. Intellectual Property
All website content (texts, images, logos) is the property of Maison Vérité London and may not be used without permission.
8. Complaints Procedure
Complaints can be submitted in writing via:
info@maisonveritelondon.com
We aim to respond within 5 business days.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.